FAQ

Please, click the questions to reveal the answers.

Is it possible to book a table at your restaurant?
Our Fast Casual concept does not take reservations.
Our restaurant in Luxembourg-Kirchberg (Auchan Gallery) offers a wide range of seating areas, that allow you to sit down to enjoy your meal without a problem.
Where do I park if I want to visit your restaurant?
In Luxembourg-Kirchberg you can park in the underground parking of the Auchan Gallery (free for the first three hours).
Are pets allowed in the restaurant?
Due to food safety regulations, pets are not allowed in any part of our restaurant.
Are your dishes available as Take-Away?
All of our dishes are available as Take Away. You can either eat it straight away or take it home with you and store it in your fridge or freezer to enjoy it at a later time.
Do you offer a delivery service?
Due to quality, food safety and logistical reasons, we don’t offer a delivery service. However, all of our dishes are available as Take-Away.
Is it possible to place an order over the phone or online?
No, you can only place your orders in our restaurant at the self-order kiosks (credit cards only) or at one of our cashiers.
Food related questions
a. Ingredients:
In order to best cater to your needs, our restaurant has an extensive ingredient list placed next to the registers, so you can make the most suitable choice.
b. Allergens:
The allergens of our dishes are displayed in our restaurant as well as on our website or via QR code (available at our restaurant). If you’d like to check them before your visit, please click here.
c. Vegetarian/Vegan dishes:
We offer several vegetarian dishes (marked on the menu with a (V)), but we don’t offer vegan dishes just yet.
d. Calories:
The calories of each dish are written on the Menu (rice not included).
Which forms of payment do you accept?
You ou can either pay by cash or by card (Maestro, V-Pay, Mastercard, VISA) It is also possible for you to pay with the following meal vouchers:
– Lunch Pass (Sodexo)
– Ticket Restaurant (Edenred)
Do you have a loyalty program?
Better than your average loyalty program, you can have your loyalty card on your smartphone, by downloading the App “Poinz” (available for Android and iOS operating systems). For more information, do not hesitate to ask our staff to provide you with a flyer and further explanations.
On which days are you open, and at what time?
Our restaurant in the Auchan Gallery Luxembourg-Kirchberg is open from Monday to Thursday from 11AM to 8PM and Friday from 11AM to 9PM (with the exception of public holidays and exceptional opening of the gallery).
How do I join your team?
We’re always happy to hear about people wanting to join our team! We suggest that you send your application (detailed CV with recent photograph) with the preferred position to contact(at)boonchu(dot)lu

If your question is not addressed above, please do not hesitate to contact us via the form below.